With our strong technological machinery park and our many years of experience, we want to grow together with our solution partners as a leading company in our industry and keep their satisfaction sustainable and in the foreground. Our company wants to be the solution partner for all customers who have high requirements and quality standards.
To meet our customers' expectations at the highest level by complying with the law, respecting society, adhering to moral principles and paying attention to health, safety and the environment in the workplace. Our most important task is to offer our employees, business partners and customers “added value” and to “create value” together with them. Our goal is to be a strong supplier while increasing your competitiveness in this competitive environment by offering our customers' requirements at the most affordable cost possible.
The basis of the corporate culture at DBK are our corporate values: These are, above all, commitment, appreciation, honesty and transparency.
Satisfied customers are our ultimate goal and focus. We know the needs, wishes and sensitivities of our solution partners. For this reason, our priority is to create value and ensure that they are at the front of their market segments. We always want to achieve this in a sustainable relationship with our customers that is based on fair, transparent and honest cooperation.
Taking responsibility for the health and safety of employees, training employees on occupational safety and eliminating or minimizing the risk of accidents and occupational diseases are among our main tasks.
| We make binding performance promises that guarantee all of our customers first-class service. When manufacturing our products, we pay attention to accuracy, the German mentality and consideration for our customers' concerns. |
| In cases where we cannot fulfill our promises, you can report your complaints to sales@dbkhidrolik.com. We will also find the cause of the problem and give you feedback on the solution to prevent it from occurring again. |
| Win with DBK |
| We offer you the best possible and most cost-effective offer without compromising our quality. We also offer you consulting services and solutions for optimization processes in your projects. |
| On-time delivery |
| Our delivery dates are based on the capacities actually available, without affecting our quality. For this reason, we plan and set delivery dates together with our solution partners. Rest assured that if there are any unforeseen delays, we will inform you immediately. |
| Quality control |
| Each step is checked before moving on to the next step. In addition, each product undergoes quality control before shipping. We know production from start to finish and can therefore fulfill customer requests quickly and flexibly. |
| Continuous improvement |
| Our goal is to reduce costs through targeted, continuous review and improvement of our quality and environmental processes as well as planned control cycles and action plans. |
| Just a call away |
| Our processes are planned and monitored in such a way that errors are avoided in all phases of order processing. Although we always try to do our best, sometimes things may not go well. We are always at your side to solve your problems. Don't hesitate to contact us if you have any problems. Please be assured that we will find a sensitive and careful solution to the problem as quickly as possible. |
| Quality - Trust in 1-A quality! |
| Wherever hydraulic systems are in continuous use or have to withstand high loads, there is wear and tear - we supply all components, including spare parts. In everything we do, we always want to provide you with high quality while acting in an environmentally friendly and sustainable manner. That's why DKB manufactures entirely in-house, only processes high-quality materials and has the products inspected closely both internally and externally - because trust is good, control and traceability are better. Therefore, you can rely on our know-how and our 1-A product quality! |
| Responsibility of employees |
| • Support employees through regular training |
| • Independent recognition of quality defects |
| • Developing proposed solutions |
| • High quality and environmental awareness in all areas |
| • Improvement suggestion system to increase quality and reduce costs |
| Protecting the environment |
| • Economical use of resources |
| • Maintaining a clean environment |
| • Minimizing waste |
| • Employee safety |
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